Veterans Health Services - Alliance Rehabilitation

Veterans allied health services for Townsville & North Queensland

Serving those who serve us

Alliance Rehabilitation have a range of staff who are able to provide services to Department of Veteran Affairs (DVA) veterans or entitled persons. ‘DVA Health Cards (Gold and White) are accepted as payment upon a GP referral.

Alliance Rehabilitation employ the following Allied Health Professionals (AHP) who are registered with the Department of Human Services i.e. they have a Medicare Provider Number and are able to provide DVA Funded Health Services to Entitled Persons:

DVA allied health treatment cycle

Eligible DVA clients can be referred by their GP for a range of allied health services. These services are administered in treatment cycles and can consist of several health disciplines at the same time.

The treatment cycle begins with a Patient Care Plan that is created by the participant and allied health clinician which will identify your health goals. At the end of the treatment cycle a report will be sent by the allied health provider to your GP. This report cover the treatments provided, the progress of the treatment towards meeting agreed goals and further treatment recommendations, if required.

Your GP will use this report to review the progress of treatment and assess your progress. You will continue to have access to the care you need. You can have as many treatment cycles as your GP decides are clinically necessary.

For more information, visit: Allied health treatment cycle | Department of Veterans’ Affairs (dva.gov.au)

Physical Health

Occupational Therapists to help you rehabilitate your physical, psychological, social and vocational abilities that have been disrupted because of an accident, illness or congenital condition. They also prescribe assistive devices and equipment to allow you to stay in your home for longer.

Physiotherapists for treatment of physical, respiratory and neurological conditions affecting movement and mobility

Exercise physiology services include the delivery of clinical exercise interventions to manage chronic disease and the provision of post-acute exercise rehabilitation for people recovering from major injury or illness. Exercise physiology contributes to the management of:

diabetes
cardiovascular disease
osteoporosis
arthritis
cancer; and
muscular conditions of a chronic nature.

We also partner with a Prosthetist (Freedom Prosthetics) who has a regular clinic at our Townsville Rooms. Alliance Rehabilitation provides supportive training programs to assist you adjust to your new limb/s.

Mental Health

Alliance rehabilitation has allied mental health care providers such as Social workers and Psychologists that can provide a range of services such as:

assessment
cognitive-behavioural therapy
relaxation strategies
skills training
interpersonal therapy
psycho-education
counselling

Diet & Nutrition

Our Accredited Practising Dietitians can help create nutrition plans to manage health conditions such as diabetes, blood pressure and heart disease. We provide evidence-based nutritional services which are realistic and suite your lifestyle.

We also have Credentialed Diabetes Educators (CDE) that can assist in monitoring, supporting and educate participants who have Type 1 or Type 2 diabetes.

Good nutrition is essential for an individual’s health at all ages. Eating well plays a key role in reducing the risk of developing a range of chronic health conditions. With healthy lifestyle choices evidence shows type 2 diabetes can be prevented or delayed in up to 58% of cases.

Communication

Speech pathologists assess, diagnose and manage disorders of speech and language such as:

Assessment and rehabilitation of disorders affecting communication and swallowing including language difficulties (aphasia), motor speech disorders (apraxia and dysarthria) and voice disorders (dysphonia).
Assessment and provision of alternative and augmentative communication systems.
Education of family and carers about communication and swallowing disorders.
Contribution to discharge planning as part of the Alliance Rehabilitation team.

How to refer to us

The Referral Process

We accept referrals with a current referral on a form called the D904. This referral lasts for 12 months, after which is must be renewed, unless you have a chronic condition.

The Rehabilitation Process

Once a referral is received, you will be assessed and a Patient Care Plan (PCP) will be developed taking into account the following:

your medical condition(s),
the therapists’ assessment of your condition, your treatment plan,
any aids and appliances required,
expected outcomes and
proposed timelines.

Some services and equipment, will require Prior Financial Authorisation from DVA, and we cannot proceed until DVA have assessed your situation for the treatment or equipment your need.

Our Allied Health Professionals are also able to prescribe equipment under the Rehabilitation Appliances Program (RAP).

DVA D0904 Form

Download 0.00 KB

We require a D904 Referral from your doctor, specialist or hospital. Please send this to us at reception@alliancerehab.com.au or fax to 4771 6971.

Referral Sources

Via your doctor
Via your medical specialist
Via your hospital on discharge

Where do I find out more information?

Alliance Rehabilitation – Please call or email us to discuss your situation if you require more information.

DVA – 1800 555 254 or see their webpage www.dva.gov.au

(Reference: https://www.dva.gov.au/get-support/health-support/health-services/allied-health-treatment-cycle)

Eligibility

We can provide health and disability services to the following:

Entitled persons

Entitled persons may be broadly described as:

veterans;
members and former members of the Australian Defence Force;
members of Peacekeeping Forces;
war widows and war widowers;
Australian mariners;
children and other dependants of veterans; or
persons from overseas who are entitled to treatment under an arrangement with another country.

Gold Card holders

Gold Card holders are entitled to clinically necessary treatment covered by DVA’s health care arrangements for all health conditions.

White Card holders

White Card holders are entitled to clinically necessary treatment for the following conditions:

an ‘accepted’ disability, i.e. an injury or disease accepted by DVA as caused by war or service;
malignant cancer (neoplasia);
pulmonary tuberculosis;
post-traumatic stress disorder (PTSD);
anxiety and/or depression;
symptoms of unidentifiable conditions that arise within 15 years of service (other than peacetime service);
alcohol use disorder; or
substance use disorder.