Quality Policy

Alliance Rehabilitation is a specialised private allied health service providing rehabilitation and disability care. We have a vision for strong local communities and we believe that this can only be achieved through investing in high quality and capable local health services that meet the growing needs of our North QLD region.

Our dream is to build a service that represents value for money and builds on the existing infrastructure and workforce capability that exists in our community-based rehabilitation service. A service that promotes individual choice, builds capacity and maximises potential for those requiring rehabilitation, health or disability care.

We are committed to providing the highest standard of treatment in a friendly and caring environment. We will ensure your welfare, trust, safety and comfort. And, we will ensure that individual participant needs are managed with respect and consideration to achieve the best possible outcomes.

Alliance rehabilitation is dedicated to the principles of continual improvement and this forms the foundations of our practise. This standard is maintained by ensuring all employees have expert knowledge and experience in their respective fields and committed to providing the highest professional customer service.

Our commitment is to:

  • Establish and maintain a quality system in accordance with AS/NZS ISO 9001
  • Set objectives and targets to measure out performance and identify opportunities for improvement
  • Actively seek feedback from our customers and participants and address opportunities for improvement that are identified
  • Be reflective, responsive and accountable in our actions.

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