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Private allied health services in Mackay
Alliance Rehabilitation is a specialised interdisciplinary allied health service supporting people in primary and community care across North Queensland. We believe in leading change through a holistic, passionate, and team-driven approach to service.
Our highly qualified and experienced team work together to provide a wide variety of complex treatment services, allowing you to pursue your goals using our collaborative and personalised approach. Our team are here to maximise your engagement in the community, increase your independence, and encourage you to feel confident in your day to day life.
Alliance Rehabilitation provides services for participants through private health, private insurers, community organisations, and self-funding.
Services We Provide
How to Refer to Us
Being referred to Alliance Rehabilitation is simple, and there are many ways you can get in contact with us.
We accept all self-referrals and letters from treating practitioners for treatment services. You can call, email, or complete our online referral form to access our service.
When you self-refer, we appreciate if you forward us some history/background of the condition we will be treating. This allows your clinician to prepare before the appointment, so you get the most out of your first session.
If you have any questions regarding cost of services or you would like more information, our administrative and coordination team are available to help. Our contact information is available here.
We welcome referrals from private insurers and community organisations.
In order to access our services, we require our online private referral form to be completed. You can also call or email our administrative and coordination team for more information or fee enquiries.
Common insurers include My Aged Care, Blue Care, Suncorp CTP, RACQ, QLD Country Care Navigation, Coles Team Cover, and BUPA.
If you have private health insurance, you may be eligible to claim back a portion of the service cost through your extras cover.
If you wish to claim through private health you will need to pay the full amount at the time of the appointment and claim back directly through your provider – we currently do not provide HICAPS.
If you require further information about claiming through private health or wish to check your provider eligibility, you can call or email our administrative and coordination team.
You may begin seeing us at Alliance Rehabilitation privately and learn you are eligible for an alternative funding option. You can find out more about our different referral streams below.
The National Disability Insurance Scheme (NDIS)
Alliance Rehabilitation is a Registered NDIS Provider and can provide supports under Improved Daily Living, Health & Wellbeing and Improved Relationships. We can undertake assessment and reporting services such as: Comprehensive Service Agreements, Functional Needs Assessments (FNA), Assistive Technology (AT) Assessments, Home Modifications (HM) Assessments, Driving assessment, modifications and remediation. Read More >
Department of Veteran Affairs (DVA)
Alliance Rehabilitation have a range of staff who are able to provide services to DVA veterans or entitled persons. ‘DVA Health Cards (Gold and White) are accepted as payment upon a GP referral. Read More >
WorkCover
If you have sustained an injury at work, you may be eligible to claim benefits from WorkCover Queensland or your employer if they are Self-Insured. Injuries can happen at work, or whilst taking a break from work or whilst travelling to and from work. Read More >
Our Location
Our Mackay clinic is located at Shop 10, 14 Heaths Rd, Mt Pleasant. We aim to reduce the barrier distance makes on your ability to access excellent health services and support. Some services are also able to be delivered via telehealth (video or phone) if you are unable to attend an appointment in person.
Why Go Private?
Life can cause a lot of uncertainty and sometimes your health can take a backseat. We want to help reduce the barriers which may be limiting your wellbeing. Engaging with a multidisciplinary allied health service in your community will help you get the most out of life. Our services are tailored to each individual so you will always receive personalised, goal-driven therapy. Alliance Rehabilitation are here to help you live a healthier and happier life.