Quality Policy
Alliance Rehabilitation is a specialised private allied health service providing rehabilitation and disability care. We have a vision for strong local communities, and we believe that this can only be achieved through investing in high quality and capable local health services that meet the growing needs of our North QLD region.
Our commitment is to operate a service that represents value for money and builds on the existing infrastructure and workforce capability that exists in our highly specialised allied health team. A service that promotes individual choice, builds capacity, and maximises potential for those requiring rehabilitation, health, or disability care.
We are committed to providing the highest standard of treatment in a friendly and caring environment. We will ensure your welfare, trust, safety, and comfort. And we will ensure that individual participant needs are managed with respect and consideration to achieve the best possible outcomes.
Alliance Rehabilitation is dedicated to the principles of continual improvement, and this forms the foundations of our practice. This standard is maintained by ensuring all our team have expert knowledge and experience in their respective fields and are committed to providing the highest professional customer service.
Our commitment is to:
- Establish and maintain a quality system in accordance with AS/NZS ISO 9001
- Uphold the Practice Standards and Quality Indicators of the NDIS
- Set objectives and targets to measure our performance and identify opportunities for improvement
- Actively seek feedback from our customers and participants, and address opportunities for improvement that are identified
- Stand accountable and be measured, committing to audit our systems both internally and externally regularly and with rigor
- Be reflective, responsive, and accountable in our actions always and without question!
International Quality Standard
Alliance Rehabilitation maintains an ISO 9001:2015 Quality Certification which covers the Quality management for provision of the design, development and delivery of quality, timely and evidence based Physiotherapy, Psychology, Neuropsychology, Social Work, Speech Pathology, Occupational Therapy, Exercise Physiology, Dietetics, Nutrition and Diabetes Education and other allied health, support, rehabilitation and residential services for federal and state agencies, individuals and organisations.
A Registered NDIS Provider
Under Section 73E of the National Disability Insurance Scheme Act, the NDIS Commission has registered ALLIANCE REHABILITATION PTY LTD (trading as: Alliance Rehabilitation Pty Ltd) as an NDIS provider.
Classes of Support:
- 0106 Assist-Life Stage, Transition
- 0110 Behaviour Support
- 0111 Home Modification
- 0114 Community Nursing Care
- 0116 Innov Community Participation
- 0118 Early Childhood Supports
- 0126 Ex Phys Pers Training
- 0128 Therapeutic Supports
- 0132 Support Coordination
