Because of coronavirus we have made some changes to our standard clinical operations to keep you and your loved ones safe.
1. Staying Up to Date
Alliance Rehabilitation follow all the current health directives and guidelines from Queensland Health. We liaise with the Townsville University Hospital (TUH) and local health providers to keep up to date with the latest safety information.
2. Education & Training
We have a robust set of policies and procedures for our team including emergency planning, Infection Control, Hand Hygiene training and mandatory requirement to wear masks.
3. Vaccination
Our team comply with the Workers in a healthcare setting (COVID-19 Vaccination Requirements) Direction.
4. Illness free zone
Daily temperature checks are mandatory for all staff and visitors. This is to limit spread of all infectious illness in the workplace to minimise harm to all personnel, patients, and the community. Staff and visitors are advised not to attend with any illness.
5. Offsite Work Arrangements
Services such as report writing, telehealth and administrative duties have been moved offsite to reduce the number of people in our clinics. Our meetings are conducted via webchat and phone calls to reduce unnecessary contact.
6. Complex Team Management
Our teams are rostered in cohorts (groups) to limit the risk of contagious spread so we can maintain continuous multidiscipline support. Those who have recently travelled into high-risk areas are required to return negative Covid tests before commencing work in our clinics.
7. Appointments & Scheduling
Our clinical support team carefully plan participant schedules and review “at risk” individuals. Like all Queensland businesses, we utilise the Check In Qld app for all visitors for faster contact tracing to keep our participants safe.
8. Socially Distanced Spaces
Room capacity limits are clearly signed throughout our facility and have been maintained throughout the pandemic. These will adjust based on the latest health advice.
9. Rapid Testing
Our team are required to undergo onsite rapid antigen testing followed up by PCR tests in the event of any sudden close contact notifications.
10. Our Commitment to You
We prioritize your safety and that of our team above all else. If you have suggestions on how we can make your therapy journey safer, please email feedback@alliancerehab.com.au
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